Shipping

• What is your shipping policy?
• What is ShopRunner?

Ordering

• What is the status of my order?
• Why is my order not going through?
• How can I change or cancel my order?

Payment

• Why do I see a pending charge?
• What is Afterpay?
• Does Sole Society charge sales tax?
• How do I use my store credit?
• E-Gift Card Information

Returns

• Refunds
• What is your return policy?
• How do I process a return?
• NEW! Return or Exchange to a DSW store

Product

• Where is your product made?
• What size should I get?
• When will you restock?

Promotions

• Coupon and Promotion Style Exclusion Terms
• Promotions and Coupon Code Terms & Conditions
• Site Sale Terms & Conditions
• First Time Buyer Promotion
• Price Adjustments

Other

• Alert: Phishing Attempt Notification
• Your Trust. Our Response
• Wholesale Terms & Conditions
• Sole Society Credit Rules
• Product Review Guidelines
• For California Residents: Proposition 65